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Delivery and returns

We will try to deliver your order to you as soon as possible. Orders are placed before 2 p.m. on weekdays; if in stock, we try to ship the same day. If not in stock, delivery of your order may take a little longer. 

The prices listed do not include shipping costs. Shipping charges depend on weight and destination address.

We outsource the delivery of your orders to DHL, PostNL or UPS mail delivery services. Generally, delivery will take place the next working day between 9:00 and 18:00. However, we cannot guarantee the time of delivery. If you have any questions about this, please get in touch with us. We will inquire with the responsible carrier for you. 

Exchanges and returns for businesses

It is important to us that you are satisfied with your purchase. If that is not the case, we will do everything we can to resolve it with you. That is why we have set up a return process for business customers. Below you can read how to return an order as a business customer.

1. Send an email to [email protected] with the information about the item you want to return and the order number.

2. We will contact you soon to see if we have a suitable solution.

3. If the goods are returned, you will receive an e-mail confirming your return. Print the return form and add it to the package.

3. Depending on the arrangements made, a replacement product will be sent, or we will refund the purchase price, after receipt of the returns, to your account within 14 days.

Return address:

Praxas B.V.

Hoeksteen 5

4815 PR Breda 


The shipping costs for exchanges or returns are for your account unless we have made an incorrect delivery. If we receive the returned shipment damaged or incomplete, costs will be charged, which will be reasonably determined. 

When inquiring about a return, always provide the return number. This will allow us to provide you with prompt service.

Important: please include a copy of the return form with the return shipment. If this form is not present, we will not be able to process and/or refund the return as quickly!

Exchanges and returns for individuals

Praxas only delivers business-to-business.